FAQ

Below are some common questions we get asked

Window Cleaning

How Frequently Should Windows Be Cleaned?

Optimal window cleanliness is maintained with bi-annual cleanings. However, factors like geographic location and environmental exposure may necessitate more frequent attention.

What Cleaning Technique Is Employed for Windows?

Our approach incorporates a water-fed pole system, enabling us to effectively clean windows up to four stories high directly from the ground, ensuring safety and efficiency.

Does Envio Pressure Washing Clean Interior Windows?

No, as of 2024 we do not offer interior interior window cleaning.

Pressure Washing

What is Power Washing?

Power washing, also known as pressure washing, involves the use of high-pressure water spray to clean various surfaces. This method is effective for removing dirt, grime, and other unwanted substances.

Is There a Risk of Damage from Pressure Washing?

When not executed properly, pressure washing can indeed pose a risk. That’s why our team of skilled technicians employs precise pressure settings and methods to ensure a thorough clean without endangering your property.

What Surfaces Are Suitable for Pressure Washing?

Our pressure washing services are versatile, effectively cleansing a broad spectrum of surfaces such as driveways, sidewalks, decks, and the exteriors of buildings, restoring their appearance and prolonging their lifespan.

Difference Between Power Washing and Pressure Washing?

There is no significant difference between power washing and pressure washing; both terms describe the use of high-pressure water to clean surfaces. We utilize pressure washing machines capable of reaching 4,000 PSI, available in both hot and cold water configurations, to tackle a wide range of cleaning needs.

Soft Washing

What is Soft Washing?

Soft washing combines the use of specialized detergents, appropriate dwell times, and low-pressure rinsing systems. This method is effective in eliminating molds, mildews, and algae, ensuring a thorough and safe removal of grime from any surface.

How Often Should Surfaces Be Soft Washed?

The frequency of soft washing depends on your location and the materials of your surface. Generally, it is advisable to soft wash your surfaces every 2 to 3 years. Delaying this process can lead to the accumulation of mold, mildew, and algae, which might result in permanent damage and costly repairs. You will notice a significant difference once the soft washing is performed.

Is Soft Washing Safe for Plants and Pets?

Absolutely, with responsible use. It is safest to keep all individuals, except for the operator, away from the cleaning area. Plants should be pre-watered and rinsed post-application to avoid damage. The detergents used, primarily bleach, are biodegradable. However, it's best to keep pets indoors during the cleaning to ensure their safety.

What Chemicals Are Used in Soft Washing?

We primarily use Sodium Hypochlorite (bleach) with a surfactant mix varying depending on the surface being cleaned

Does Our Washing Process Pose Any Risk to Your Property?

No, our building wash process is designed to be gentle on your stucco or siding. We use specialized nozzles that adjust the pressure to safe levels, around 1500psi, ensuring no damage occurs during the wash. However, it's important to note that any pre-existing conditions like peeling paint or loosely adhered stucco might be dislodged by the process. We take precautions to avoid such compromised areas, but if you are planning repairs and prefer those areas to be cleaned, we can accommodate that as part of the preparation.

What Can Be Removed with Our House or Building Washing Service

A house or building wash can address a diverse array of stains, including organic growth like mold and algae, cobwebs, carbon soot, oxidation, rust stains, and sometimes even remnants of ivy tendrils. By utilizing adjustable pressure settings and professional-grade soaps, our skilled team can significantly enhance your property's curb appeal. This process revitalizes exterior surfaces, making them appear as if they were new.

Other

Accepted Payment Methods

Envio Pressure Washing accepts a variety of payment options for your convenience, including Visa, Mastercard, Cheque, as well as Bitcoin and Dogecoin.

Envio Pressure Washing's Founding Year

Established in 2016, Envio Pressure Washing has been delivering exceptional service for over half a decade.

What if it Rains?

In Vancouver, BC, renowned for its verdant scenery and frequent rainfall—with around 150 rainy days each year—there's a good chance of encountering rain when we're set to enhance your property. Despite this, we proudly deliver most of our services uninterrupted, regardless of the weather. However, should severe weather pose a risk to our team's safety or potentially impact the quality of our work, we prioritize clear and immediate communication with our clients. If weather conditions necessitate changes to our scheduled services, we swiftly inform you and offer transparent alternatives and solutions, ensuring your needs are met with minimal disruption.

Property Presence Requirement

No, you don't need to be present at the property during the time of service, as we primarily focus on exterior work. We're equipped to handle most tasks without needing access to your property's interior. However, if there's a specific area that requires us to access through the inside of your property to complete our work effectively, we'll coordinate with you in advance to arrange the necessary access.

Changing or Cancelling Appointments

We understand plans change and ask for notifications ideally 48 hours in advance to mitigate impacts on our team's schedule and livelihood. This notice helps manage our scheduling efficiently and accommodate your needs.

How long has Envio Pressure Washing been in business

Envio Pressure Washing has been in business since 2016.

What's the Best Time of Year to Schedule Exterior Cleaning?

The best time for exterior cleaning varies by region, but generally, spring and fall are ideal for assessing and cleaning your property after the harsher weather conditions of winter and summer.

How Should I Prepare My Property for Cleaning?

We recommend removing any fragile items from the cleaning area and ensuring that windows and doors are closed securely. We'll guide you through any specific preparations needed prior to our arrival.

What Sets Your Services Apart from Competitors?

Our commitment to quality, use of advanced cleaning technologies, and our tailored approach to each property sets us apart. We pride ourselves on delivering exceptional results and customer service.